Terms, privacy and acceptable use

1. Who we are

Kenaptic (“Kenaptic”, “we”, “us”) provides a software-as-a-service platform that analyses a customer's published content estate and proposes cross-references between its parts. Our registered entity details, company number and registered address will be stated here on incorporation of the operating entity.

2. The service, in plain terms

You connect content properties you own or are authorised to manage. We read the public content of those properties, build a model of how the pages relate, and propose links. We publish nothing without a human on your side approving it. Where you have connected a write destination, an approved change is applied through that destination — as a pull request for git-backed content, or through the platform's own API — and can be withdrawn at any time.

3. Your responsibilities

• Authority. You confirm that you own, or are authorised to act for, every domain you connect, and that you may permit automated reading and — where enabled — automated contribution to it.
• Approval. You are responsible for the content of any change you approve. Approval is an editorial act by your team.
• Credentials. You are responsible for the scope of any access token you supply and for revoking it when appropriate.
• Third-party terms. Where you connect a property hosted by another provider, that provider's terms continue to apply between you and them.

4. Our commitments

• We will not publish to your properties without approval recorded in the platform.
• We will keep every change we make identifiable and reversible.
• We will honour robots.txt and machine-readable mining reservations on every property we read, including yours.
• We will remove personal identifiers from ingested content before storage.
• We will not use your content to train models, and will not disclose it to other customers.

5. Data protection

For content you connect, you are the data controller and Kenaptic is a data processor. We process on your documented instructions, which for these purposes are the settings you configure in the platform. A data processing addendum covering sub-processors, international transfers, security measures, breach notification and audit rights is available on request and is intended to be incorporated by reference into the customer agreement.

We apply data minimisation at ingestion, removing personal identifiers before content is stored, indexed or sent to any model. Details are on the Security page. Where personal data nonetheless reaches us and you require its erasure, we will action the request across stored content and derived artefacts.

To be completed by counsel: the lawful basis relied upon for processing publicly available third-party content encountered during crawling; the retention period for crawled content and derived artefacts; the sub-processor list and its notification mechanism; and the transfer mechanism for any processing outside the customer's region.

6. Intellectual property

You retain all rights in your content. We claim no ownership of anything we read, and no ownership of the links you approve. We retain all rights in the platform itself. Content from community and forum properties is owned by its authors: we link to it and do not reproduce it.

7. Availability and support

Service levels, planned maintenance windows and support response targets are set out in the applicable plan or order form. Free plans are provided without a service level commitment.

8. Fees and consumption

Paid plans are charged on a consumption basis — principally the number of cross-references published to your estate — together with any plan fee. Metering, billing period, currency, payment terms and the treatment of overage are set out at the point of purchase.

9. Liability

To be completed by counsel. We anticipate a mutual limitation of liability capped by reference to fees paid, with the customary carve-outs for death or personal injury, fraud, and liability that cannot lawfully be excluded. Because the platform publishes only what a customer has approved, we expect the allocation of editorial responsibility to be addressed explicitly.

10. Term, suspension and termination

Either party may terminate in accordance with the agreement. On termination you may export your data, and you may retract every change Kenaptic published to your estate. We will delete or return your content within an agreed period. We may suspend the service where continued operation would breach a third party's rights or applicable law.

11. Acceptable use

The platform may not be used to connect properties you are not authorised to act for, to circumvent access controls or crawling restrictions, or to publish unlawful, infringing or deliberately misleading content.

12. Changes, governing law and contact

We will give notice of material changes to these terms. Governing law and jurisdiction are to be confirmed by counsel and stated here. Legal notices may be sent via the address on the About page, pending a dedicated notices address.

▌ Note for our adviser: the sections marked to be completed by counsel are the ones we consider highest-risk and have not drafted — lawful basis for third-party public content, retention, liability allocation between an automated proposal and a human approval, and governing law. Everything else reflects behaviour the product actually enforces today and can be verified against the platform.