Skip to content

Settings & account

Settings is where you tune your workspace, manage your team, and handle your account. You'll set it up once and revisit it occasionally.

Your team

Invite the people who'll work in Kenaptic — documentation writers, support leads, web team. Seats are unlimited, so there's no reason to leave anyone out. Each person signs in with their own credentials and two-factor authentication.

Each person also has a role. The line Kenaptic draws is not read versus write — it's review versus publish:

Reviewer Admin
Read the estate, graph and reports
Run a crawl or a scoring pass
Approve, edit and reject proposed links
Publish approved links to live content
Retract something already published
Add, remove or re-point a source
Change workspace settings

Reviewing is the job you want lots of people doing: it's internal, reversible, and the more eyes on it the better. Publishing is the moment a change becomes public, so it sits with administrators.

A reviewer can work through the whole queue and their approvals are saved — an administrator deploys them. When someone hits a limit, Kenaptic says which role can do it, rather than just refusing, so they know who to ask.

Projects

If your workspace covers more than one product, group its sources into projects. A project keeps each product's estate distinct, so its numbers mean something on their own and reviewers aren't wading through another team's queue.

By default Kenaptic proposes links within a project. Where two products genuinely relate, you can allow cross-project links deliberately rather than by accident.

Security

  • Two-factor authentication (2FA) is required for every account. You can manage your own 2FA from Settings — for example, if you get a new phone.
  • Protected actions. Sensitive changes — like connecting a new source — ask you to confirm with your 2FA, so nothing significant happens without a deliberate, verified step.

Where things get delivered

Configure the repositories, ticketing destinations and endpoints that receive approved cross-links. See Where cross-links are delivered for what each one does and why none of them can approve anything.

Contribution

If you want to propose links into projects you don't own, turn on upstream mode here — it changes the rules rather than the settings. See Contribute to projects you don't own.

How Kenaptic reviews your estate

You can influence how Kenaptic works across your content — for example, how often it re-checks your sources for changes, and how it presents the confidence on proposed links. Sensible defaults are in place from day one; adjust them as you learn what fits your team's rhythm.

Billing

Manage your plan and billing from Settings. Kenaptic is priced on the size of the content estate you keep connected — the number of sources and the volume of content — not on the number of people using it. As you connect more of your estate, your plan scales with it.

Getting content out of Kenaptic

Kenaptic isn't a walled garden. You can export what it knows — for reporting, for feeding other tools, or simply to keep your own copy — so the value stays yours.


That's the tour. If you're after the why behind how Kenaptic behaves, read How linking stays safe, or keep the Glossary handy for any unfamiliar terms.